Refund & Exchange Policy
1. Exchange Policy
Customers may request an exchange within 14 days of receiving the product. Exchange requests will only be accepted if there is a valid reason, such as receiving the wrong item, a manufacturing defect, or a technical issue covered by the warranty terms.
2. Refund Policy
Customers may request a refund within 14 days of purchase only if the product remains sealed, unused, and in its original condition and packaging.
3. Opened Products
Products that have been opened or unsealed are not eligible for a refund. However, they may be eligible for an exchange within 14 days if there is a valid reason and the product meets our exchange conditions.
4. Product Condition
To qualify for a refund or exchange, products must be returned with all original accessories, manuals, packaging, and proof of purchase.
5. Non-Eligible Requests
Requests that do not meet the conditions stated above will not qualify for a refund or exchange.
6. Policy Changes
FREEcomp reserves the right to update or modify this Refund & Exchange Policy at any time without prior notice.
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